Introductory
The Story of Tech Pros®
Our story began in 2013 when we opened our first store in Stevenage, Hertfordshire, under the name Fone & Pc Fix Stevenage. With over 20 years of experience in the tech industry, our aim was to provide the best tech services to the end user. Initially, we focused on providing repairs to our customers. It wasn't long before we noticed a significant demand for refurbished tech in the market, particularly with the growing popularity of mobile phones, followed closely by MacBooks and PCs.
Recognizing the Demand and Embracing Sustainability
As we observed that the average person upgrades their phone every two years, we realized that many old phones were being discarded, contributing to environmental waste. To combat this issue, we started recycling electronics. This initiative allowed us to build strong partnerships with various organizations to recycle mobile phones, iPads, tablets, MacBooks, and PCs.
Growth and Expansion
Our commitment to quality and sustainability has fueled our growth. Today, we process over 100 orders daily for customers all over the UK. In 2019, we decided to rebrand and redesign our store, adopting the name TechPros. This change reflected our expanded range of services, including mobile phone, computing, and gaming. We now buy, sell, and repair a wide variety of tech products.
Customer-Centric Approach
Our customers are at the heart of everything we do. We believe in building lasting relationships by understanding their needs and offering personalized solutions. Our dedicated customer service team is always ready to assist, ensuring a seamless experience from start to finish.
Looking Ahead
As we continue to grow, TechPros remains committed to innovation and excellence. We are constantly exploring new opportunities to expand our reach and deliver exceptional value to our clients.
Our Mission and Vision
At TechPros, our mission is to deliver top-notch tech solutions while promoting environmental sustainability. We are dedicated to providing high-quality products and services that enhance the lives of our customers. Our vision is to be a leader in the tech industry, known for our commitment to innovation, quality, and customer satisfaction.
Conclusion
The journey of TechPros is one of passion, dedication, and a commitment to excellence. We are proud of our achievements and are excited about the future. If you are looking for quality tech products, please visit our website. Thank you for being a part of our story.